The documents
Sampling instructions and price list |
Link |
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Order for DNA testing of cat* | Link | |||
Order for DNA testing of dog* | Link | |||
Payment details | Link |
Contacts
pcr@vetlaba.ru
Facebook*
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Working days: Mon - Fri from 9.00 to 20.00
Weekend days: Sat - Sun
* Service May 2022 not work in Russia
How it works?
Algorithm for working with the Laboratory
Sampling Instructions
1. Take samples
Download more detailed instructions.
The animal shouldn’t be fed and has to be isolated from other animals for 30-40 minute before the procedure.
Material from different animals should not come into contact either at the stage of selection or at the stage of transportation.
It’s necessary to drive the cytobrushes type D between the dog’s (cat's) buccal surface and the gingiva with rotation and pressure for not less than 10 seconds. Dry the brushes and place them into the original containers or in a paper envelope.
Take two buccal cell samples from your dog/cat.
2. What can replace cytobrushes type D?
Also 2 samples from each animal:
Urogenital probe type AInterdental brushes 3-5 mm or medium, large or extra large size (with hard bristles like a toothbrush). You can buy it at a pharmacy
Prohibited (see pictures here, page 3):
Silicone interdental brushes
Tube without medium/ with medium
Eyelash brush
Cytobrushes in a sealed package - tube
3. Address
You can send the material from the Post Office by registered mail (not EMS and not ordinary mail!).
You should also send the order.
For shipments by national postal services:
“FBio” Co.Ltd, Box №1355, St. Petersburg, Russia, 200961
4. Payment
Payment on invoice in euro
The transfer is made in euros (or other national currency).
Please note that the transfer fee must be paid by the payer and be sure to fill in the purpose of the payment (example in the invoice at the bottom of the page).
Scheme: you write us a list of tests or send us completed orders — we issue the invoice — you pay the invoice.
We are looking for another, more convenient way to pay for orders.
Payment in rubles
The order can be paid in rubles at a bank that makes ruble transfers to Russia using our ruble details.
A list of such banks must be obtained in each EU country. This information is constantly changing.
Payment using the MIR payment system card
on vetlaba.ru in your personal account
5. Results
Once the results are ready, you will receive a notification via email.
Execution time: 2 working days.
If you did not receive any information research from us - check the spam folder.
Rules
The Laboratory reserves the right to refuse to accept a biomaterial that:
impossible to uniquely identify (fuzzy or ambiguous marking);
the material was collected without observing the required rules;
in case of obvious violations of the conditions of transportation.
Refusal to conduct research
You can refuse to conduct laboratory tests only if the material has not yet been accepted for work. After the material has arrived at the laboratory and the Customer has been notified of this, it is no longer possible to refuse to conduct research.